We have been providing BPO services focusing in Asia for over 20 years. Our headquarters are located in Tokyo and Beijing and we have a worldwide network with branches located not only in Philippines but in Thailand, Myanmar and China (Hefei, Handan, Hong Kong). Currently we centralize our English services in our Philippines branch since it is very attractive location when considering cost effective English services. What’s more, we have partnerships with BPO companies all around the world that enable us to cover the World’s major languages. Also we have started to provide online support with AI technology and SNS monitoring services. We fully utilize our resources to help our customers to resolve their problems so please feel free to contact us if you are looking for an outsourcing company.
Wang Yuan
CEO of Beijing 95Teleweb Information Co Ltd
Director of Masterpiece Group, Inc
1992
Established Psych Co., Ltd., a marketing focus company, providing comprehensive planning and consultation to “Kanagawa-Shingaku-Kenkyukai Co., Ltd.”, which afterwards became “Fullcast Co., Ltd.”.
1995
Psych established Goodwill Co., Ltd. as subsidiary, and in 1997, Goodwill took over Psych with a 100% share ownership, turning Psych into a consolidated subsidiary. In 1999, Goodwill Group was listed in JASDAQ.
2001
Psych broke away from Goodwill Group via a Management Buy-Out (MBO) and changed its name to Masterpiece, Inc.
2007
Acquired 95Teleweb in Beijing, the largest call center company in China, under our umbrella. After restructuring management of ADC Co., Ltd. in Bangkok, Thailand, made it a 100% subsidiary, expanded business to servicing Japanese enterprises.
2008
Established a Japanese call center in Oita, Japan.
2012
Launched new lines of business, MAVALAS,Inc. and Meisterwerk Holdings.
2013
Established a call center for native English speakers in Manila, Philippines.
2015
Established a 2nd call center in Japan located in Yamaguchi-ken, Shimonoseki.
2016
Became the first Japanese-owned BPO company to acquire a Hong Kong Service Supplier (HKSS) Certificate, based on the Mainland and Hong Kong Closer Economic Partnership Arrangement, or “CEPA”.
2017
Established a first Myanmar Call center for local companies, Lan Thit Masterpiece Ltd.
2018
Established a joint venture with Warranty technology Co., Ltd. to commence full-fledged
