Cost effectiveness
- Now in the BPO industry, there is no significant difference in costs between countries except for labor costs due to the spread of internet and the remarkable development of the information and communication fields. In this situation, we provide high quality English BPO services with one of WORLD LOWEST PRICES so that our clients freely outsource their customer support to us. Our English services are provided from Philippines where there are full of talented people and the lower labor cost, which are able to reduce your costs by up to 70-80% when compared to US BPO companies’ services.
- Low labor costs of around one-fourth to one-fifth comparing with America. (Approximately 2USD-3USD / hour ※ Approximately 10-13USD / hour for US correspondence)
- Therefore, our client can outsource their project at a cost 75% cheaper than the US.
(e.g）Philippines：800USD/Seat ～ US：3200USD/Seat ～
High quality English service
- Filipinos speak American English without a strong accent, and English is the second-official language in Philippines. It has been adopted since the ruling of American and there are more than 170 languages here, which made it a second official language alongside Tagalog. In addition, a lot of school classes are implemented in English, therefore majority of the locals are familiar with English. (More than half of elementary and junior high school classes are taught in English.)
- Furthermore, not only being able to speak English but Filipinos are very familiar and understandable of American culture.
Multilingual Contact (English, Japanese, Chinese, etc.)
- Not only do we provide services in English but services in Chinese and Japanese are always welcome. Our bilingual staff create the quotation or hold meeting in clients preferable language. We also provide multilingual BPO services with our partners all around the world. Current covered languages include English, Japanese, Chinese, Spanish, Portuguese, Malay, French, Arabic, German, Russian, Hindi, Bengali, Italian, Thai and Burmese.
- Report and meeting can be done in English, Japanese, Chinese.
- HQ is based in Japan therefore we are embedded with Japan quality service.
Speed and Flexibility
- 2 weeks speedy project launch at the shortest. *Normally it takes 1 month.
- Smaller projects which large entities usually won’t accept can be outsourced such as start-ups starting with 1 seat/month customer support.